Contact Us

My Account

Sign Up

Shipping

Location Order Value Shipping Cost
Mainland UK & Isle of Man Under £125 (before VAT) £9.50 + VAT
Mainland UK & Isle of Man Over £125 (before VAT) Free
Belgium, Denmark, France, Germany, Ireland, Italy, Luxembourg, Monaco, Netherlands, Portugal, Spain Under £300 (before VAT) £19.50 + VAT
Belgium, Denmark, France, Germany, Ireland, Italy, Luxembourg, Monaco, Netherlands, Portugal, Spain Over £300 (before VAT) Free
Bulgaria, Croatia, Estonia, Greece, Latvia, Lithuania, Romania, Sweden Under £300 (before VAT) £30.00 + VAT
Bulgaria, Croatia, Estonia, Greece, Latvia, Lithuania, Romania, Sweden Over £300 (before VAT) Free
Andorra, Gibraltar, Malta, Vatican Under £300 (before VAT) £50.00 + VAT
Andorra, Gibraltar, Malta, Vatican Over £300 (before VAT) Free
Northern Ireland & Scottish Highlands Under £275 (before VAT) £19.50 + VAT
Northern Ireland & Scottish Highlands Over £275 (before VAT) Free
Channel Islands Under £275 (before VAT) £25.00 + VAT
Channel Islands Over £275 (before VAT) Free

 

  1. Delivery
    1. We will deliver Goods to the delivery address on the account opening form or set out in the agreed store list spreadsheet (Delivery Location). You may vary Delivery Location by written notice but we cannot change the Delivery Location once Goods are dispatched.
    2. Delivery is by parcel carrier or post. If other means are used, additional charges apply.
    3. Delivery dates are approximate only and time of delivery is not of the essence. We shall not be liable for any failure in delivery of the Goods that is caused by a Force Majeure Event or your failure to provide adequate delivery or other instructions.
    4. Delivery is completed on the Goods’ arrival at the Delivery Location. If you fail to accept delivery, we may store Goods until you take delivery and charge you for all related costs and expenses. If you do not take delivery within 10 Business Days of being told that the Goods are available, we may resell them.
    5. We may deliver Goods by instalments which shall be invoiced and paid for separately. Each instalment is a separate Contract. Delay in delivery or defect in an instalment shall not entitle you to cancel any other instalment.
    6. If we fail to deliver Goods, our liability is limited to the cost of the Goods only.
  2. Warranty, replacement and refund
    1. We warrant that on delivery, Goods shall be: free from material defect in material and workmanship; and of satisfactory quality and fit for their intended purpose. You shall inspect Goods on delivery and inform us as soon as possible (and in any event within seven days) of any damage, shortage or error. Provided we are given a reasonable period to inspect Goods and where we find damage, shortage or error, we shall replace the Goods and we may collect the Goods being replaced. This is the only available remedy as a result of Goods’ failure to comply with this warranty and all other implied terms are excluded to the fullest extent permitted by law.
    2. These Terms apply equally to replacement Goods.

Read our full terms & conditions here.